The key to any successful project is communication. The most important aspect of communication is active listening. We meet with our client and actively listen to understand their needs and desires, then use that information to design an innovative project for them.
We prepare before meetings based on past experiences and specifics of the project to know what questions need to be asked and answered in order to keep everyone moving forward.
We have a clear order for receiving and responding to issues that may arise. This includes having single points of contact, and properly researching the answer before responding.